Out bound sales and Support, Share Knowledge & Best Practices, Training, Process Migration, Customer Service, handling Customer Query & process instructions, Audits & Compliance as per SLA, formulating ideas for Product Enhancement & Process Improvement, Resource Allocation and Manpower Development, Maintained timesheet, leave status, generated reports, handled customer complaints and calls, Handling priority banking customers, Handling Team as team leader, solving IT related Issue for department liaising with IT Team

Abrar Ahmed
India
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